Refund Policy

All program fees, once paid, are non-refundable and non-transferable to any other person. This applies without exception to situations including, but not limited to:

• Change of mind after enrollment.
• Failure to attend Live sessions or use Self-Paced content.
• Dissatisfaction with pace, difficulty level, or teaching style.
• Personal circumstances such as schedule conflicts, travel, exams, or change of career plans.
• Removal from a program for violation of our Terms & Conditions or Learner Code of Conduct.

We encourage you to review the program details, mode (Live or Self-Paced), schedule, and fees carefully — and to contact us with any questions at info@sraventix.in — before making a payment.

Our batch sizes are limited, seats are reserved on payment, and digital content is accessible immediately after enrollment. Once a seat is allotted or content access is granted, that capacity and material cannot be resold. Keeping the policy simple also allows us to keep program fees affordable.

The only exception to this policy is a verified duplicate payment or an excess amount charged due to a technical error in the payment process. In such cases, notify us within 7 days of the transaction at info@sraventix.in with proof of payment; the duplicate or excess amount will be refunded to the original payment method within a reasonable processing period.

While fees are non-refundable, we try to be fair when plans change:

• If you cannot attend the Live batch you enrolled in, you may request a one-time transfer to the next available batch of the same program, subject to seat availability. Requests must be made in writing before the original batch begins.
• If Sraventix cancels a program entirely and no alternative batch is offered, your options will be a transfer to another program of equivalent value or a credit for future use.

Raising a false or unjustified chargeback or payment dispute for services already delivered is treated as a breach of our Terms & Conditions. We reserve the right to suspend access, to contest such disputes with proof of enrollment and access logs, and to decline future enrollment.

For any payment-related query, write to info@sraventix.in with your name, program, payment date, and transaction reference. We respond to payment queries within 2 business days.